Freddys
About Store
Freddy's Frozen Custard & Steakburgers, or simply Freddy's, is an American fast-casual restaurant chain based in Wichita, Kansas. Its menu includes steakburgers, Vienna Beef hot dogs, and chicken sandwiches. The company also provides frozen custard and specialty sundaes.
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About Freddys
Freddy's
Frozen Custard & Steakburgers has revolutionized American comfort food.
Since opening its first location in Wichita, Kansas, in 2002, Freddy's has
grown rapidly and now boasts over 400 locations nationwide. Known for their
delicious combo meals, dessert cups, cones, sandwiches, hotdogs, sides, and
kids' meals, Freddy's continues to win the hearts of its fans. Don’t miss out
on incredible savings—use a Freddy's
Promo Code to save even more on your next order. Enjoy your favorites at
unbeatable prices when you use a Freddy's
Promo Code. Bookmark our site (promocodeshut.com) to stay updated on the latest offers and
discounts!
Freddy’s Frozen Custard
& Steakburgers Cancellation Policy
If you need to
make changes to or cancel your order, please contact our Customer Service team
as quickly as possible, as your order may already be in the processing or
shipping stage. We’ll do our best to accommodate your request whenever
possible.
Freddy’s Frozen Custard
& Steakburgers Pickup Options
Craving Freddy’s?
Simply find your nearest Freddy's location online, and take advantage of
convenient pickup options at various locations. Enjoy your favorite treats with
ease!
Save More at Freddy’s
Frozen Custard & Steakburgers
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savings, sign up to receive updates about new arrivals and exclusive deals
straight to your inbox. Don’t miss out on any of Freddy’s latest offers!
Shipping &
Delivery
Check out your
local Freddy’s online—many locations offer convenient delivery options straight
to your door. You can also shop for exclusive Freddy’s merchandise like
sweatshirts, cups, fry sauce, and baseball hats. Shipping costs will be
calculated during checkout. Most in-stock items ship within 48 hours, while
personalized or custom items may take up to 15-20 business days. Shipping
methods and fees are displayed at checkout.
Returns & Refund
Policy
If you wish to return or exchange an item, please contact our team at freddysmerch-cs@halo.com. We accept returns for unused items or items that haven’t been personalized within 30 days of receipt. Personalized or non-inventory items may not be returned. Be sure to review the full return guidelines before initiating a return.
Frequently Asked Questions
Yes! Freddy’s offers gift cards ranging from $10 to $50. These e-gift cards can be used online, while physical gift cards are only redeemable in-store.
You can reach Freddy's customer service at 1-866-731-4612 or by email at freddysmerch-cs@halo.com. For corporate inquiries, you can use the provided web form on the official site.
Freddy’s accepts cash, cash cards, debit cards, and all major credit cards, including Freddy’s in-store gift cards. You can also use e-gift cards for online merchandise purchases.
Yes, Freddy's offers a rewards program through their mobile app. Sign up for Freddy's Rewards for free and earn 10 points for every dollar spent. Accumulate points and redeem them for exciting rewards, including free menu items!
For any cancellation or merchandise order alteration, contact our Customer Service. They can be reached at freddysmerch-cs@halo.com. With our in-process orders, we have no choice but to allow for shipment. In this regard, your request would be followed as closely as possible in its execution.